SERVICE PAYMENTS AND EXPECTATIONS
YOU ARE REQUIRED FOR OUR TRAVEL EXPENSES PRIOR TO US LEAVING OUR FACILITY> this excludes
driving distance repairs and service. Driving distance is charged at an hourly rate due at time of service..
SERVICES REQUIRING FLIGHT WILL REQUIRE A DEPOSIT PRIOR TO OUR BOOKING. WE WILL WORK WITH YOU TO ACCOMMODATE TIMES AND DATES. The costs incurred and hours onsite will be billed at the completion of our service call.
PLEASE LET US KNOW PRIOR TO OUR SERVICE CONTRACT IF YOU ARE UNABLE TO PAY YOUR BILL IN FULL SO WE CAN SET UP AN ARRANGEMENT FOR YOU. ARRANGEMENTS DO NOT COST ANYTHING EXTRA.
EXCEPTIONS:International travel will require a separate deposit.
We are not responsible for the condition of your machine prior to our arrival, We do not take any responsibility for problems you are currently experiencing however we will do everything in our power to help you work through he problem prior to and during our visit.
WOODWORKING, SPEC SHEETS & CUSTOM BUILDS
Every Project requires a Materials Deposit, Unless our taking delivery on a stock item this amount can range in cost. Upon review of our quote, You will have a Total deposit required. Once you project is completed and you have approved, Your balance if any will be do at that time.
DRAFTS & WRITE UPS.
All Drafted work performed by J.Church Graphic Designs is property of J.Church Graphic Designs. At no time do you own these drawings unless otherwise specified. Drafts are strictly for visual purposes for both the client an Us.
-IF You request unique drawings
-IF you have provided your own technical drawings (not napkins, Papertowel etc)
-IF you have chosen to purchase the rights to the design
Upon delivery you will be proved with a Work Completed form, once signed our project is completed and we hope to see you soon for your next projects.
If you have any questions please feel free to call 401-365-2197
ALL WORK PERFORMED ON YOUR PROJECT COMES WITH A LIMITED WARRANTY ON WORKMANSHIP, IF FOR SOME REASON YOUR PROJECT HAS AN ISSUE WITHIN THIS WARRANTY PERIOD IT WILL BE CORRECTED.
THE STANDARD WARRANTY PERIOD IS 10 DAYS FROM DELIVERY.
Thank you for visiting..
J.Church Graphic Designs. is committed to protecting your privacy. In order to provide a quick and accurate response to your logo design or web design order, J.Church Graphic Designs. asks only for the information necessary to complete your order with precision. All the information is strictly for the use of J.Church Graphic Designs. and its partners , it will not be shared with any other third party. J.Church Graphic Designs. uses Secure Socket Layer (SSL) technology to protect your privacy when you place an on-line order.
The information we gather and how we use it:
When you order a design or a web design, we need to know your name, your company's name, your email address, and your mailing address. This allows us to process and complete your order and to notify you of your order status. We also ask some information about your company in order to have a creative direction for your company's logo design or web design needs. All the rights to the Logo artwork and logo design we create at the request of a client belong to such client.
All the rights of the logo design and logo artwork J.Church Graphic Designs, Inc. has created and designed for specific client belong to the client for which it was designed. J.Church Graphic Designs, Inc. .
J.Church Graphic Designs. does not file a trademark application with respect to the logos designed for its client. The client is free to register as a trademark the logo design created for it by J.Church Graphic Designs.
In the event that payment for any logo design is not made in accordance with the payment policies of J.Church Graphic Designs., then all of client's rights in and to the logo design created for it, including any trademark property, will immediately revert back to J.Church Graphic Designs
J.Church Graphic Designs. warrants that its designs are of its own creation and are not copied from or inspired by existing designs or trademarks but does not warrant that a design the same as or similar to that designed by it, but of which it was not aware at the time of its creation, does not exist.
If for some coincidental reason a logo designed or website designed by one of our designers looks too similar to another party’s logo, we will provide a free redraw session with a new set of logos.
The general delivery time line for the first logo design concepts is 5 business days.
Every following change will be delivered in 1-2 business days.
More complex changes or redraws may be delivered up to 5 business days (depending on the complexity of work).
All redraw deadlines are determined by the receipt of all necessary information pertaining to the re-designing of the logo.
J.Church Graphic Designs. will provide all font names used in the logo design process.
J.Church Graphic Designs. does not provide the actual font files.
Terms & conditions
J.Church Graphic Designs. may make changes to the website and information provided, i.e. publications, prices, technical specifications, promotions and product offerings at any time and without notice.
For the purpose of versatility we will supply your logo kit with files in different color modes such as RGB, CMYK, and may contain Pantone colors. (To learn more about these modes see our FAQ section.) When you are approving your logo on the computer monitor, you are only approving RGB colors. Computer screens can only reproduce RGB colors and only simulates other color modes. We do our best to match RGB colors on our computer screen to CMYK or Pantone colors, but it is physically impossible to find an exact match. When we convert your files in to different color modes (CMYK, Pantone) we hold no responsibility for matching exactly your approved RGB colors. It is the clients’ responsibility to double-check and make sure the printer gets the right color. Furthermore when printing in CMYK process the printed colors may vary. This is due to a non standardized color pallet used by this process printers, and calibration of the machine. Therefore J.Church Graphic Designs is removing all the responsibilities for the outcome of the printing quality and colors.
Any idea provided by the client: sketch, copy, fax, file… that J.Church Graphic Designs. is asked to use in the logo design process removes its responsibility from any copyright violation or warranties. In such circumstances J.Church Graphic Designs. cannot guarantee the originality of its work and therefore will not be held liable for any damages or violations. A waiver form is required to sign prior to J.Church Graphic Designs. using any images provided by the client.
Our logo design packages are split in to several different steps. Please take note that once you give a final approval on your logo you may only request another logo change at an additional charge. If you have ordered stationery, we will use your approved logo to design your business cards and letterhead. However in both cases, changes to approved logos are charged a minimum of $40.
Upon the final approval of a logo and/or stationery design, J.Church Graphic Designs. will require up to 1-2 business days to put together all of the files. For UPS delivery packages the shipment will be processed after we receive your address confirmation. Camera ready artwork is available for shipping within North-America; however International clients will be subject to additional shipping charges.
Loss of data:
J.Church Graphic Designs. will take all appropriate precautions to safeguard its servers and data contained within, however J.Church Graphic Designs. will not be held responsible for any loss of client data stored or intended to be stored on the servers and on back-up devices. The client will not be entitled to any form of compensation from J.Church Graphic Designs. in the event of loss of data, therefore it is recommended that the client also takes steps to back up his/her logo materials.